Privacy Policy – SUN RISE TILING

At SUN RISE TILING, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage with our services. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to provide you with the best service possible, including:

  • Personal Information: Name, email address, phone number, and other contact information provided through our contact forms, quote requests, or other communication channels.
  • Project Information: Details related to the services you request, such as project type, size, and any other relevant information that helps us provide an accurate quote.
  • Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, and other analytics data. This helps us improve the user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To respond to your inquiries, provide quotes, and complete your projects.
  • Communication: To send you updates, reminders, or promotional offers (if you have opted in to receive them).
  • Improvement of Our Website and Services: To enhance user experience, functionality, and performance based on the usage data.
  • Legal Compliance: To comply with applicable laws and regulations when necessary.

3. How We Protect Your Information

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes using secure communication methods and adhering to industry-standard data protection practices.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

  • With Service Providers: We may share your information with trusted third-party service providers who assist in delivering our services (e.g., payment processors, contractors, etc.). These providers are obligated to maintain the confidentiality of your data.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, such as a court order or government request.

5. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct any inaccuracies in your personal data.
  • Deletion: Request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time by following the opt-out instructions in the email or contacting us directly.

To exercise any of these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our website. Cookies help us remember your preferences, analyze website traffic, and improve the functionality of our site. You can adjust your browser settings to disable cookies, but this may affect your user experience on our website.

7. Links to External Websites

Our website may contain links to external websites. We are not responsible for the content, privacy practices, or security of third-party sites. We encourage you to read their privacy policies when visiting external sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

📞 Phone: 0414 942 464
📧 Email: info@sunrisetiling.com
📍 Address: 5 Naples Street, Fraiser Rise